Canada Financing Pause
Acorn Finance is temporarily pausing new loan applications in Canada. This page explains what your Canadian customers will see and what, if anything, you need to do.
What you need to do
Nothing.
Keep the Acorn payment widget where it is, and keep sending each customer's country (CA) and province as you do today. There's no new script, version or code change. The pause starts automatically at the time above.
What your Canadian customers will see
The widget on your estimates and invoices looks the same as today. When a Canadian customer clicks Learn more, a message opens on your page. They stay on your page and aren't sent to a new tab.
For customers in Quebec, the message is shown in French first, then English.
QC)If a customer reaches Acorn's website
Some customers may still reach Acorn's site, for example through a QR code on a printed estimate or a saved link. They'll see the same message at the top of the page, and the buttons to start an application are turned off.
Who is affected
New Canadian applicants
Can't start a new application. They see the message above.
Customers with active offers
Can still view and use the offers they already have.
US customers
Not affected. Everything works as it does today.
Preview it
Before the cutoff, add cafig=off to the link to see the paused behavior. These are Acorn's demo pages on our QA environment. Click Learn more on each one.
| Example | Link | What you'll see |
|---|---|---|
| Standard widget · Ontario | qa.widgets-cdn.acornfinance.com/paw/v5/partners/canada-fig/canada-fig.html?cafig=off&st=ON | English message |
| Standard widget · Quebec | qa.widgets-cdn.acornfinance.com/paw/v5/partners/canada-fig/canada-fig.html?cafig=off&st=QC | French, then English |
| Box widget · Ontario | qa.widgets-cdn.acornfinance.com/paw/v5/partners/canada-fig/canada-fig-box.html?cafig=off&st=ON | English message |
| Box widget · Quebec | qa.widgets-cdn.acornfinance.com/paw/v5/partners/canada-fig/canada-fig-box.html?cafig=off&st=QC | French, then English |
| Box widget · US | qa.widgets-cdn.acornfinance.com/paw/v5/partners/canada-fig/canada-fig-box.html?cafig=off&country=US | No change; works as today |
| Acorn site · Canada | qa.your.acornfinance.com/calc-connect?d=1001&ctry=CA&cafig=off | Message at the top, buttons off |
| Acorn site · Quebec | qa.your.acornfinance.com/apply?d=1001&ctry=CA&province=QC&cafig=off | French, then English; Continue off |
You can also preview on your own pages from the morning of Mon, Oct 5: add cafig=off to the address of an estimate or invoice for a Canadian customer. After 5:00 PM PT the message shows without it.
Questions
Should we remove the widget for Canadian customers?
No. Leave it in place. It shows the paused message when clicked, so customers get a clear answer without leaving your page.
What about a customer who is partway through an application at 5:00 PM PT?
They won't be able to submit it after the cutoff, and they'll see the paused message instead.
Will Canada financing come back?
This is a temporary pause. If Canada applications reopen, we'll let you know ahead of time. No change is needed on your side.
Who do we contact?
Reach out to your Acorn Finance partner contact.